Return Policy Products
At Dream Puppies Pet Store, we know how important it is for pet owners to feel confident in their purchases, especially when it comes to toys that bring joy to your furry friends. We want to ensure that you have a clear understanding of our return policy for dog toys and accesories, so you can shop with peace of mind.
We want you and your pet to be happy with your purchase! If you are not satisfied, we accept returns within 7 days of delivery. Please note the following conditions:
- Items must be unused, in their original packaging, and in resellable condition.
- Customers are responsible for return shipping costs unless the item arrived damaged or defective.
- Personalized or used items cannot be returned.
- Once we receive and inspect the return, we will process a refund to the original payment method within 5 business days.
To initiate a return, please contact us at info@dreampuppiespetstore.com or call (321) 697 - 8864 with your order number and reason for return.
Thank you for supporting our small business!